Job Details

We are looking for a compassionate and detail-oriented Bilingual Housing Representative to join a reputable Company local to Rhode Island. In this role, you will assist clients in both English and Spanish with inquiries related to housing programs, resources, and services. You will help guide clients through the application process, offer support in understanding available housing options, and provide critical information to ensure clients make informed decisions about their housing needs.

Company Highlights:

• Consistent schedule
• Opportunities for professional growth
• Competitive wages

Responsibilities of the Bilingual Housing Representative:

• Provide bilingual (English/Spanish) customer service and support to clients, answering inquiries via phone, email, and in-person communication.
• Assist clients in understanding and accessing available housing programs, including affordable housing options, rental assistance, and homeownership resources.
• Help clients complete applications for housing programs, ensuring all documentation is accurate and submitted on time.
• Offer guidance on eligibility requirements for housing assistance and explain program details to clients clearly.
• Maintain client records, ensuring all personal and program information is kept confidential and up to date.
• Collaborate with internal teams to ensure clients receive comprehensive support and services.
• Provide education on budgeting, financial literacy, and other resources to support housing stability.
• Stay informed about local housing policies, programs, and available community resources to better serve clients.

Qualifications for the Bilingual Housing Representative:

• Bilingual fluency in both English and Spanish (written and verbal) is required.
• Previous experience in customer service, housing assistance, or a related field is preferred.
• Strong interpersonal and communication skills, with the ability to explain complex housing programs to diverse populations.
• Excellent organizational skills and attention to detail.
• Ability to handle sensitive situations with empathy, professionalism, and discretion.
• Knowledge of affordable housing programs, rental assistance, and government housing services is a plus.
• Proficiency in Microsoft Office Suite and experience with customer service software.

Salary:

$22 per hour

Submit your resume today for immediate consideration!

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Please Note: City Personnel offers extended interview hours from 7 am-7 pm ** upon request

City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For nearly 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. Our deep understanding of the local job market allows us to offer personalized support and outstanding opportunities. Whether you're seeking temporary, temporary-to-permanent, or permanent positions, we're here to help. Contact us today at (401) ###-#### to find your perfect job match!

City Personnel is an Equal Opportunity Employer. We do not discriminate against applicants due to race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us at ...@citypersonnel.net.