Job Details

Arden Engineering Constructors, LLC is a well-established company that has set the standards for exceptional quality, on-time service, and friendly customer service. Arden has proven itself as a place to provide career opportunities for individuals to master their craft, earn competitive wages, and make an impact in the lives of our employees, customers, and community.While working for us, you can expect to work in an employee-centric environment where your hard work is appreciated, recognized, and rewarded. The success of the company and your future is directly impacted by your daily contributions. If you are looking to be a part of something more than just a job - Make the move, apply today!Title: Service CoordinatorReports to: Vice President of ServiceGeneral Duties and Responsibilities:Assist with service dispatch and call schedulingFollow-up on work order discrepanciesMaintain paperless purchase order and invoicing programFinalize and enter invoicesMaintain unbilled costs report and review with supervisorReview service reports with service managementTrack customer P.O.s to ensure accurate invoicing and paymentAssist with tech quotesOpen sales quotesAssist in processing payrollOrder material when necessaryCoordinate subcontractors and paperwork with sales and managementSpecial tasks as assigned by supervisorMaintain a positive, can-do attitudeThis front-line service position is responsible for processing customer requests for service, issuing work order numbers and P.O. numbers to field personnel, and processing service billings.This position helps prepare and review monthly service reports with service management and helps manage and grow a world-class service organization.Possible Career Paths: This position may lead to a sales position, account management position, or other related positions within the company. Individual career paths and goals are the responsibility of each individual with the guidance and assistance of their supervisor. Employees are encouraged to discuss and plan for career advancement with their current supervisor.This job description represents a general outline of duties, tasks, and responsibilities associated with this job title or classification. Your supervisor is responsible for assigning duties, roles, and special assignments based on the needs of our customers and the company.Additional Information: Arden Building Companies is the holding company for Arden Engineering Constructors, Corporate Mechanical of New England, Earthwise Energy Technologies, MJ Daly, and Unique Metal Works. Our comprehensive skill sets cover a wide range of services, including mechanical, electrical, and fire protection construction, service, maintenance, and building automation. With our extensive experience and talented teams, we provide the utmost level of quality and solutions for the demands of today's complex building systems. We are New England's premier mechanical contractor.Arden Building Companies, LLC is an equal opportunity employer and does not discriminate based on race, color, gender identity, sexual orientation, national origin, age, disability, genetic information, religion, marital or partnership status, parental status, military service, or any legally protected characteristics. All our employees share the responsibility for supporting our policies for a harassment-free and drug-free workplace.All offers of employment are contingent upon a criminal background check and a 5-panel drug screen satisfactory to Arden Building Companies, LLC.
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