Job Details

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

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Location Description

We are thrilled to fully reopen Wayfinder Newport in 2024
- a boutique hotel created by a group of local chefs, bartenders, artists, designers, and entrepreneurs who are proud to call Newport, RI home. A shared passion project, we've banded together to create a fresh take on the traditional Newport hotel experience. Wayfinder Newport boasts 187 rooms with 30 deluxe suites, a restaurant, and 2600 sq ft of event space. At Wayfinder Newport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable guest experiences. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Wayfinder Newport can mean for you! Join our team of amazing individuals to help us lead the Newport Hospitality industry with the much-anticipated reopening of this property.

Overview

We are looking for a highly motivated and analytical individual to join our team as Food and Beverage Manager. This individual is a proactive solution seeker, they lead by example, don't settle for the normal, and continuously encourage and engage their team members. They will assist in providing the strategic leadership required to achieve the fiduciary and quality goals for the Food and Beverage operations. They will ensure the effective and efficient operation of all facets of the the hotel/resort Food and Beverage operations, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.

Your Role:

• Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
• Supply information about the Food and Beverage capabilities and programs to other departments and clients or potential clients.
• Respond to needs and requests of guests and potential guests.
• Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.
• Implement effective cost controls for food, beverage and labor.
• Must be able to understand, read and explain profit & loss statements, labor reports, cost reductions, including labor.
• Develop workable systems for inventory, receiving and product utilization (product cost).
• Develop standards of productivity for food & beverage personnel.
• Responsible for implementing company-wide system
• Create appealing, high quality, marketable cycle menus and special event menus.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Oversee hiring and training programs for food and beverage personnel.
• Develop management skills in employees.
• Oversee weekly payroll for department.
• Assist in all Food and Beverage outlets in whatever capacity needed.

Qualifications

• Enthusiastic, energetic, and self driven with a professional demeanor and the ability to adapt and excel in a fast-paced, multitasking environment.
• Strong interpersonal skills with a commitment to service excellence.
• Minimum of 3-5 years of Food and Beverage Management experience, with a focus on restaurant management
• Bachelor's Degree in Hospitality Management, business, or related field with a focus on food and beverage management preferred
• Certification in Food Safety such as ServSafe certification
• Proven Experience in Food and Beverage Management: Demonstrated success in managing front of house restaurant operations, ensuring high standards of quality, customer service, and operational efficiency.
• Strong Background in Customer Service: Proven ability to meet or exceed customer expectations, resolve complaints, and create positive dining experiences
• Knowledge of Beverage Service and Trends: Deep understanding of the latest beverage trends, including craft cocktails, wines, and non-alcoholic options.
• Customer-Oriented Approach: Strong focus on providing excellent customer service, with attention to detail and anticipating guests' needs.
• Familiarity with Point-of-Sale (POS) systems, order management software, MS Office, etc.
• Strong leadership abilities with the capacity to motivate, guide, develop, and empower a diverse team
• Keen eye for maintaining quality control, cleanliness, and consistency in food and service standards.
• Knowledge of local health, safety, and licensing regulations to ensure full compliance in food safety operations.
• Ability to work flexible hours, including nights, weekends, and holidays as required

Why Join Us?

At Wayfinder Newport, we're committed to creating memorable experiences for our guests and growing professionally with our team. If you have a passion for food & beverage and delivering extraordinary service, we'd love to meet you!

Wayfinder Newport is an equal opportunity employer offering competitive pay and excellent benefits. EOE/AA

Compensation Range

The compensation for this position is $70,000.00/Yr. - $75,000.00/Yr. based on qualifications and experience.