Job Details

Senior Helpers is currently seeking a Recruiter/Office Manager to work in their Providence (RI) & Milford (MA) offices.

As a member of Senior Helpers team, you will be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their families, and our employees. You will do this by sourcing and recruiting the best candidates that align to our client needs and our core values.

Primary Responsibilities (including, but not limited to):

• Inputs complete applicant and employee information into Information System and create new hire packets for orientation.
• Oversees recruiting, interviewing, testing, selection, placement, and orientation of all new personnel.
• Prepares and maintains compliant personnel files.
• Develops full-cycle recruiting strategies to target and recruit candidates from a variety of sources using various techniques including third party job boards and industry events.
• Creates, posts, and maintains job advertisements.
• Determine applicant qualifications by conducting pre-screen interviews of applicants; analyzes responses; verifies references; and compares qualifications to job requirements.
• Schedules in-person interviews based on pre-screen results of suitable candidates to move forward in interview process.
• Participates in on-call after hours telephone rotation, including weekends and holidays.
• Schedule and coordinate caregiver staff based on assessment and care plan information for new and existing clients.
• Locates new sources of qualified employees: attends Job Fairs, other events.
• Assist Office staff with answering telephone calls, providing information to potential clients, solving problems for current clients.
• Properly input of office KPI's into operating system.

Experience:

• Bachelor's Degree or three years of related work experience strongly preferred.
• Experience in recruiting or HR on-boarding activities required.
• Ability to multi-task and handle pressure situations with ease.
• Ability to work independently and as part of a team.
• Exceptional and verifiable customer service skills and experience.
• Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
• Proactive problem prevention and issue resolution leadership ability.
• Proficiency in Microsoft Word, Excel, Internet, and Outlook required.
• Strong verbal communication skills, especially using the telephone.
• Ability to maintain confidentiality with sound decision-making skills based upon company policies and philosophy
• Must pass a criminal history background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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