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Position Summary

The Shower on the Move Program Director is responsible for the strategic leadership, operational management, and community engagement of the YMCA's mobile shower trailer program. This initiative aims to provide essential hygiene services to underserved populations, fostering dignity and promoting public health.

The YMCA Shower on the Move Program exists to restore dignity, promote health, and strengthen community by providing free, safe, and accessible hygiene services to individuals experiencing homelessness or housing insecurity.

Rooted in the Y's commitment to equity and inclusion, this program extends compassionate support to our most vulnerable neighbors — meeting essential needs while connecting individuals to wraparound services, resources, and hope.

Essential Functions

1. Program Development & Management:
   • Design, implement, and evaluate the mobile shower program, ensuring alignment with the YMCA's mission and community needs.
   • Develop and manage the program budget, ensuring fiscal responsibility and sustainability.
   • Establish protocols for the safe and hygienic operation of the mobile shower units.
   • Recruit, train, and supervise program staff and volunteers, fostering a culture of empathy, respect, and excellence.
   • Conduct regular performance evaluations and provide ongoing professional development opportunities.
2. Community Engagement & Partnerships:
   • Collaborate with local organizations, government agencies, and community leaders to identify service locations and expand program reach.
   • Represent the YMCA at community events and forums to promote the program and build strategic partnerships.
3. Operational Oversight:
   • Coordinate the logistics of the mobile units, including scheduling, maintenance, and supply management.
   • Ensure compliance with all health and safety regulations and YMCA policies.
4. Data Collection & Reporting:
   • Monitor program outcomes, collect participant feedback, and prepare regular reports for stakeholders and funders.
   • Utilize data to inform program improvements and strategic planning.

YMCA Competencies (Team Leader)

Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications

• Bachelor's degree in Social Work, Public Health, Nonprofit Management, or a related field; Master's degree preferred.
• Minimum of 3 years of experience in program management, preferably within a nonprofit or community-based setting.
• Demonstrated ability to lead diverse teams and manage volunteers.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite and data management systems.
• Valid driver's license and ability to travel within the service area.
• Must be able to drive truck and trailer.
• DOT exam required.
• Must be able to lift 30lbs.

Work Environment & Physical Demands

• Ability to work flexible hours, including evenings and weekends, as needed.
• Physical ability to set up and break down equipment, and assist with mobile unit operations.
• Comfortable working in diverse environments and with populations experiencing homelessness or housing instability.