Job Details

We are seeking a hands-on, detail-oriented Facilities Manager to oversee facility operations across our banking locations located in Rhode Island and eastern Connecticut. This role will supervise a team of technicians, manage work orders, coordinate vendor services, and ensure our facilities are safe, secure, well-maintained, and aligned with the bank's professional standards.The ideal candidate brings a blend of leadership, technical knowledge, and customer service, with experience in facilities oversight. This position is critical in supporting the day-to-day operations of our branches and maintaining excellent experience for our customers and employees.Supervise, train, and support facilities technicians and custodial staff across multiple locations.Manage a centralized work order system, prioritizing and delegating maintenance tasks effectively.Coordinate routine, preventive, and emergency maintenance for mechanical, electrical, and plumbing systems.Partner with branch managers and department leaders to identify and resolve facility-related needs promptly.Oversee external vendors and contractors for services such as janitorial, landscaping, HVAC, etc. Support the maintenance and monitoring of security systems, alarms, access control, and other physical security infrastructure in coordination with the bank's security team.Ensure compliance with safety standards, building codes, ADA, OSHA, and bank-specific policies.Assist in the planning and execution of facility upgrades, renovations, and capital projects.Respond to after-hours emergencies and serve as the point of contact for facility-related incidents.Support budgeting, cost tracking, and reporting on facilities-related expenses and capital projects.Identify process improvements and opportunities for energy efficiency and operational cost savings.RequirementsAssociate's degree or certification in Facilities Management, or related field. Bachelor's preferred.Minimum 10 years of experience in facilities management, operations, or related field, with at least 2 years in a supervisory role preferred. Familiarity with automated work order ticketing systems, Microsoft Office, and basic knowledge of building systems (HVAC, electrical, plumbing, etc.).Strong leadership, problem-solving, communication, and organizational skills. Ability to work independently and prioritize tasks.OSHA 10/30 or other facilities related certifications a plus.Valid driver's license required; ability to travel between locations as needed.Must be able to lift fifty pounds; ability to climb ladders, work overhead, access mechanical or rooftop areas as needed. Availability for emergency response, including evenings or weekends when necessary.