Job Details

Airline Passenger Service Assistant

ABM is hiring an Airline Passenger Service Assistant in our T. F. Green Airport. Fulltime | Parttime | Flexible Scheduling + May be scheduled for weekends and holidays when needed + Time and a half on Sunday's and observed holidays + Parking is free for ABM employees! Salary: $15/hr. plus tips The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2023 Employee Benefits | Front Line Team Members.

Airline Passenger Service Assistant who provides extraordinary customer service are known to increase their earning potential between $25-$100 per week (example only). Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable) Parking is free for ABM employees!

Essential Functions

• At all times follow all safety precautions
• Interact with passengers in a positive interpersonal way
• Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights)
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes

Primary Duties and Responsibilities

• Safely transport passengers from gate-to-gate, curb-to-curb, or gate-to-curb dependent upon whether an in-terminal plan transfers, originating passenger or destination-arriving passenger.
• At all times follow all safety precautions
• Assist passengers at baggage claim as may be necessary
• Dependent upon airport, coordinate with dispatcher for assignments
• Coordinate with gate agents any wheelchair assisted passengers who will need gate agent assistance at time of boarding to board the aircraft
• Interact with passengers in a positively interpersonal way
• Assist passengers in any way necessary relative to professional passenger relations (i.e., providing directions, assisting with flight information, and any out-of-the-ordinary circumstances like delayed flights, etc...)
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
• Complete thorough Incident Reports for any accidents or any out-of-the-ordinary events while transporting a passenger

Qualifications

• Must be 18 years of age or older
• Must meet all requirements to receive approval for working in specific ATS environments (if applicable)
• Customer Service Experience
• 1 yr. of similar work experience

REQNUMBER: 137111 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-###-####.