Job Details

Data Entry - Loan processing
Johnston, RI

The Business Support Specialist provides provides research and analytical support for a lending account reviews
Primary responsibilities include:
• Following standard operating procedures
• Data entry
• Research of customer accounts
• Reporting and Analytics

Required Skills/Experience:
• Attention to detail and strong organizational/time management skills
• Strong communication skills: email and business internal
• Ability to work in a fast-paced environment managing multiple priorities and perform in a deadline driven environment
• Proficient in Microsoft Office Excel, Word

Education:
• HS diploma or equivalent
notes: Key Tasks:
Payment activity research for data on first delinquency dates
Data entry (basic adding and subtracting, no complex formulas)
Following SOPs and procedures
Internal communication via email and Teams
Providing feedback and asking questions
Skills Emphasized:
Attention to detail
Time management
Proficiency in MS Excel, Office, Teams, Outlook, and Word
Training: Comprehensive training covering SOPs, with peer quality control
Research Focus: Loan accounts and credit lines, researching payment and debit history to identify delinquencies
Preferred Background: Experience in processing repetitive tasks, attention to detail
Experience Required: 1-2 years