Soma Intimates - 1 Premium Outlets Boulevard - Responsibilities: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.; Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.; Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.; Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.; Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.