Macy's Inc. - 400 Bald Hill Road - Responsibilities: Greet & connect with customers in a friendly and genuine way.; Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.; Wrap-Up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement.; Master store products, services, loyalty programs, and Macy's sales systems and use knowledge to help customers find what they need and suggest additional items.; Maintain department recovery standards, including selling floor and fitting rooms.