Job Details

Company Description

UltiPlay Parks & Playgrounds is a family-owned company dedicated to creating high-quality commercial recreation spaces for New England communities. With over 35 years of experience, we specialize in designing, constructing, and maintaining inclusive, safe, and innovative parks and playgrounds. Serving six states, including Connecticut, we collaborate with schools, municipalities, landscape architects, and other community organizations to bring engaging outdoor spaces to life. Our commitment to design excellence, safety, and customer satisfaction has established us as a trusted partner in the industry.

Position Overview - Connecticut Territory Manager

UltiPlay is seeking a highly motivated Outside Sales Representative / Project Manager to take ownership of various market sectors in Connecticut. This is a well-established territory with a strong sales history and significant growth opportunity. The ideal candidate is creative, organized, self-driven, and relationship-oriented — someone who enjoys both selling and seeing projects through from concept to completion.

You will manage client relationships with:

• Landscape Architects
• Schools (public & private)
• Municipalities
• Parks & recreation departments
• Religious organizations
• Childcare centers
• HOAs and private developers

You'll excel in this role if you are self-motivated and results-driven. This role requires initiative, follow-through, and a "roll-up-your-sleeves" mentality. Our team does whatever it takes to keep customers happy.

Ongoing training, certifications, and mentorship will be provided.

Territory Ownership

• Take full ownership of territory performance, including sales, repairs, drop shipments, and projects from start to finish.
• Create and execute an annual territory prospecting plan.
• Achieve agreed-upon sales goals and performance metrics.
• Stay up-to-date with industry trends, safety standards, competitors, and early-stage project opportunities via social media, news alerts, and AI tools.

Sales & Relationship Management

• Establish, develop, and maintain strong customer relationships.
• Conduct prospecting calls, site visits, and customer meetings at least 3 days per week.
• Minimum of 2 "I'm in your area" drop-ins per week.
• Conduct regular lunch & learns, sales presentations, product demonstrations, and lead meetings to showcase the features and services provided by UltiPlay.
• Provide 24-hour follow-up on all leads and client communication.
• Drive repeat business and referral relationships.

Lead & CRM Management

• Respond to all new leads within 24 hours.
• Enter and track all activity in CRM (Zoho).
• Maintain organized and updated CRM, Workdrive, and Books systems.

Project Management

• Bring strong organizational and time management skills to coordinate sales and project execution from lead intake > project sold > job closeout.
• Work closely with internal team members, architects, vendors, and installation crews.
• Provide timely quotes and proposals to prospective customers
• Lead Customer Services Projects such as replacement parts, warranties, surfacing, and repair coordination.

Travel Expectations

• Frequent in-state travel throughout Connecticut for site visits, customer meetings, lunch & learns, installations/project management - on the road 3+ days per week.
• Represent UltiPlay at regional conferences, trade shows, and networking events. Occasional out-of-state travel for conferences, training, and team events.

Candidate application stages:

1. Submit application and resume
2. If invited, complete techinal exercise
3. If invited, interview at UltiPlay office in Massachusetts