Allied Universal - - Responsibilities: Provide customer service to staff, patients, and visitors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a healthcare location; Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting details and reporting concerns through appropriate channels; Conduct regular and random patrols throughout buildings, parking areas, entrances, and perimeter locations to deter unauthorized activity and identify unusual conditions; Monitor access points and visitor activity, assist with directions and general information, and support site personnel with security-related requests and/or incident response needs; Observe and report hazards, maintenance concerns, and policy violations, and assist with de-escalation when appropriate in a professional and courteous manner