Job Details

Reporting to the Region Manager, the Business Development Manager, services customers and is responsible for targeting, soliciting and securing new business, maintaining and growing accounts, learning and understanding product lines, preparing/creating sales related documentation, while building and maintaining customer relationships

About PSE Group:

PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand's Industrial Coatings, United Sales Company, and Wyrick Company.

SALES

• Maintains and grows Accounts.
• Targets, solicits and secures new business.
• Gains and maintains knowledge of market and actively competes/works to increase market share.
• Coordinate outside sales activities with Region Manager, Specialty Coatings Director, Territory Manager (if applicable) and Credit Department.
• Develops strong partnerships with sales team, branch employees and vendor representatives.
• Develops strong relationships with key decision makers.
• Conduct sales calls and presentations to prospective and existing customers.
• Maintains effective, ongoing interaction with all vendors, to maximize utilization of cost-effective resources.
• Familiarize self with all products, to include application and preparation processing.
• Learns, understands, and can explain product lines.
• Assists customers with product selection and application, to develop expert relationships.
• Develops sales presentations and promotions to facilitate growth within existing account and to develop new accounts.
• Conducts product demonstrations with customers and factory representatives. Develops target accounts and plans/achieves goals.
• Delivers exceptional service to customers by understanding and proactively responding to their needs.
• Prepares/creates necessary documentation and reporting.
• Prepares and submits accurate and timely activity reports.

CUSTOMER SERVICE

• Investigates and follows up with all customer and Quality Management System concerns.
• Monitors and tracks customer back orders and provides customers with technical and marketing training as needed.
• Assists customers in determining inventory levels, color verification and field color formulations.
• Ensures proper documentation for all consigned inventory and equipment per QMS Work Instructions.

MARKETING

• Collects and maintains customer and territory information, records and activity.
• Identifies current market competitors and performance levels.
• Collaborates with vendors in planning, targeting, and market growth efforts.
• Knowledge of Company competitive advantages, and identification of key opportunities.
• Develops, implements, and maintains action plans to meet and exceed targeted revenue and profitability targets for new and existing customers.
• Prepares sales call reports, proposals, forecasts and business plans.

MANAGEMENT

• Controls expenses within projected budgets, maintains records and documentation for required submission as needed.
• Actively researches Industry information through company training, trade journals, seminars etc.
• Knowledge of sales goals and ability to formulate a plan of action to attain Company measures.

ADDITIONAL DUTIES

• Attends and participates in all sales meetings.
• Participates in special project assignments and completes additional duties as needed.
• Assists in store operations during times needed, i.e. vacation, personal, medical absences etc.
• Assists with inside customer service as needed, to include processing customer orders per QMS Work Instructions.
• Conducts self in a professional manner to ensure exceptional quality and customers service expectations are met.
• Ability to work all scheduled hours as needed. Performs other duties as assigned.

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