Job Details

Merchandising Representative I

We are seeking a dependable and motivated Merchandising Representative I to support product merchandising, key cutting services, and customer support operations at Home Depot in South Attleboro. This position plays a key role in maintaining product displays, supporting store personnel, and ensuring customer satisfaction while representing Hillman products and services.

Responsibilities

Merchandising & Customer Support

• Maintain product displays according to plan-o-grams
• Monitor inventory levels and place product orders as needed
• Down-stock merchandise and remove defective products
• Install POP (Point-of-Purchase) materials
• Repair displays and merchandising equipment
• Build and maintain positive relationships with store management and staff
• Assist with product training for store personnel
• Support promotional events and grand openings
• Secure additional retail display space through cross-merchandising and end caps

Store Display Resets

• Tear down and assemble racks, displays, and fixtures
• Execute display resets according to company specifications and plan-o-grams
• Adapt to schedule changes when required for resets or customer needs

Store Surveys & Reporting

• Complete store surveys and required documentation accurately and on time
• Submit time records and receipts promptly
• Communicate regularly with supervisors regarding customer and store updates
• Maintain knowledge of company products, operations, and customer requirements

Qualifications

• High school diploma or equivalent required
• Previous merchandising, retail, or customer service experience preferred
• Ability to read and execute plan-o-grams efficiently
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and professionally with customers and store staff

Physical Requirements

• Ability to lift and carry up to 50 lbs occasionally
• Frequent walking, standing, bending, twisting, climbing, and kneeling
• Ability to perform physical merchandising and display setup tasks

Key Skills

• Customer Service
• Merchandising
• Communication
• Teamwork
• Time Management
• Attention to Detail
• Reliability and Initiative