Job Details

Medical Receptionist

Job Summary

Adecco Staffing is seeking a professional, customer-focused Medical Receptionist to support a growing primary care practice. The ideal candidate will have previous experience in a medical office or healthcare setting and be comfortable working with electronic medical record (EMR) systems.

This individual will be detail-oriented, organized, and committed to providing an exceptional patient experience. The role requires strong communication and administrative skills, the ability to work effectively as part of a team, and the ability to handle confidential patient information with professionalism and integrity.

The schedule will be Monday - Friday 8:45AM - 4:45 PM

Essential Duties and Responsibilities

• Provide exceptional customer service to patients throughout all stages of their visit, from the initial phone call through follow-up.

• Complete daily opening procedures and prepare the front office for patient appointments.

• Greet patients warmly upon arrival, determine their needs, and coordinate with appropriate staff members.

• Answer incoming phone calls professionally, listen carefully to patient concerns, and provide accurate information or direct calls to the appropriate team member.

• Check patients in and out and schedule follow-up and future appointments.

• Maintain and update patient records, ensuring all information is accurate and current.

• Verify insurance information and assist with prior authorizations as needed.

• Assist with the preparation of care plans and related documentation.

• Coordinate patient care by following up on referrals, outstanding care needs, and appropriate community or healthcare resources.

• Monitor staff and provider messages and assist with requests such as scheduling follow-up appointments and processing medication refill requests.

• Provide general administrative support, including typing correspondence, filing documents, and maintaining office supplies.

• Maintain confidentiality and handle patient information in accordance with applicable privacy standards and office procedures.

• Perform additional administrative and patient support duties as needed.

Qualifications

Required Qualifications

• Previous experience as a medical receptionist or in a similar administrative role within a healthcare setting.

• Familiarity with Athena Health electronic medical record (EMR) systems.

• Strong customer service and interpersonal skills.

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational abilities.

• Basic proficiency with word processing and standard office software.

• Ability to manage multiple tasks and priorities in a fast-paced environment.

• Ability to work independently with minimal supervision while contributing effectively to a team.

• High level of professionalism, integrity, and discretion when handling confidential patient information.

Core Values

The ideal candidate will demonstrate a commitment to:

• Continuous improvement

• Teamwork and willingness to assist others

• Transparency and open communication

• Creativity and problem-solving

• Honesty and integrity

• Learning through experience

Work Environment

This position is based in a professional healthcare and primary care office environment and involves regular interaction with patients, providers, and administrative staff.

If interested in this opportunity apply with an updated resume today!

Pay Details: $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.